Ep:37 How to lead effectively through building trust in a virtual world with Andrew Curtis

Nov 23, 2020

Aidan Stoate interviews Andrew Curtis, one of our trusted associates here at Inspire Group.

Andrew Curtis is captivated by finding the answer to one question, How do you really help someone?'. This search began in his teens as he tried to find ways to help friends and family members with mental health challenges and has since become part of his journey as an entrepreneur, leadership coach and training facilitator. Andrew's skills as a communicator are combined with his understanding and compassion for the human condition; fostering safe and inspiring environments where life-changing insights are possible.

Listen to this episode to get tips and techniques on how to effectively lead and engage with people in a virtual working environment and how to facilitate great learning experiences and meetings online.

Some of our favourite quotes from Andrew in this episode:

"The only way to get trust is to give trust. If I'm the leader then I have to show trust first. I have to look for ways that I trust you."

"If I have trust I have everything."

"When it comes to creating that trust environment, I look for opportunities to share moments where I haven't understood, or where I have failed to meet an objective. And what I'm saying as a leader is that I want to create a high-trust environment here. So whereby I'm sharing an area that I had to learn, people pick up that this is a place where they can say they don't understand." 

"In a virtual meeting I find I need to be really directive and really clear on what I want and how I want people to respond."

"The principle of trust and open sharing is the foundation of really good conversations. In terms of how you really help someone, one of the most powerful things that I have discovered is if a person is safe to notice their own thinking about something, that is when change can become possible."

"As a leader I have to think how can I give trust first, how can I give safety first, how can I give as sense non-judgement first, and then I can build from there."

"Your energy will follow where your heart is, and you can't fake that long term."

Connect with Andrew Curtis:

https://www.linkedin.com/in/andrewgcurtis/

 

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